Corporate Philosophy
COMPANY
Our company name "TOKU WORLD" expresses our desire to be the best company in the world that delivers "TOKU (Benefit)" to all our customers. We believe that providing more and more customers with "TOKU (benefit)" and making them happy is the foundation of our company's growth and the path we believe in.
In order for TOKU WORLD to be an irreplaceable company for our customers and for TOKU WORLD to be a company that customers are glad to have found, we will strive to deliver greater TOKU (benefit) to our customers by respecting our accumulated achievements and the relationships of trust we have built with the customers who have supported us.
Accumulating"TOKU"To provide the best service to all our customers
We believe that the "best service" does not mean accepting all of our customers' requests. We listen to what you want and do our best to provide the best solution for you, taking into account the type of work, the nature of your business, and how it will evolve over the next few years. We hope you will remember that we are always here for you, even if it doesn't lead to a contract right away.
Aiming to be the World's No. 1 used heavy equipment dealer
Selling used machines is all about how well we can purchase good machines. Since each machine is in a different condition and has been used in a different environment, we take great care in selecting high quality machines when we purchase them. We also keep an eye out for information that does not appear on the market, such as machines that were carefully used by the previous owner, and we are particular about our purchasing cycle so that we can always offer new inventory.
Commitment to Quality
Message from President
Selling and buying used heavy equipment High quality service to all our customers
Hoping that we, TOKU WORLD, keep shining as an indispensable presence for our customers
We highly cherish the connections with our customers.
We have been working on this since our establishment with the hope that each and every customer we meet will feel a sense of TOKU (benefit) in any way, no matter how little.
We have been committed to quality in order to defy the conventional wisdom of used heavy equipment, and we feel that we have been able to come this far as a result of the many satisfied customers we have received to date. Going forward, we believe it is important to keep growing with the changing times and to enhance our brand power and product value more than ever, while valuing people-to-people relationships. The most gratifying comments I receive from customers are when they said, "I felt comfortable purchasing the machine because it was sold by TOKU WORLD""I purchased the machine because it was recommended by a TOKU WORLD sales representative" As a business owner, these are the moments that make me happiest. I hope that not only the quality of our machines, but also the company name TOKU WORLD itself and the employees who work at TOKU WORLD will become the "TOKU WORLD Brand" and continue to be a necessary entity for our customers.
President
